How To Build A Social Media Strategy: 5 Tips For Businesses Getting Started

  1. We’re all experimenting. Even the bloggers and Facebook users who look like they know what they’re doing are just experimenting, so if you feel a little fumbly, remember that use of social media as a marketing tool is in its infancy. Don’t let anybody tell you there’s only one way to use Yelp or Pinterest. They haven’t seen your way yet.
  2. Get a teenager. I assumed my teenage intern would be able to fix my computer, but she surprised me by mentoring me in social media use as well. And it’s no wonder. The kids in their teen years today don’t see social media as a new way of communicating–they see it as the ordinary way of communicating. Your most extraordinary ideas for social media will spring from the mind of your nearest teenager.
  3. Be generous and polite. Participating in social media means participating in a conversation, and even if you’re new to social media, you’ve been practicing conversation since your toddler years. You know the rules: Listen. Attend to the exchange. Respond meaningfully. Use The Golden Rule. Wish more people would comment on your blog? How many blog comments have you posted today?
  4. Match your marketing goals to your social media tactics. What are your marketing goals, and how can social media help you achieve them? Twitter might be great for alerting your followers to a big sale, but you can’t use it to release your 500-word white paper. Match each social media tool you’re using with a goal from your marketing plan, and you’ll feel clearer about why you’re using social media in the first place.
  5. Have fun! Think of social media as a big cocktail party in the sky. The people drawing a crowd are the ones who look like they’re having a good time.

The Sexy Grammarian arouses entrepreneurs and professionals to build their own strategy, brand, social media, and marketing content with private sessions, intimate workshops, custom style guides, and free online lessons and tips, such as this tip about why your company’s name should not end with an s or this advice about how to be a sexy social media writer. And check out these useful tips for business owners from last year’s Small Business Week: How To Get Organized, How To Engage Your Social Media Community, How To Set Goals, and How To Become A Sought-After Speaker.

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    • Norm
    • June 6th, 2012

    Dear Sexy G,
    I really appreciate your ideas on how to use social media. Small and large businesses alike should think about these tactics. I especially like your suggestion of hiring a teenager because it provides a two-way street for mentoring which I think is often disregarded. Thanks for your thoughtful approach to running a business.

    Your faithful reader,
    Norm Howard

  1. Norman, your comments always uplift me! Thanks for reading, and do pass along anything you find helpful.
    Your faithful grammarian,
    Kristy

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